Terms & Conditions
These terms govern the current website. Project-specific quotes and order agreements remain separate.
Effective date: August 25, 2026
These Terms & Conditions (the "Terms") govern your access to and use of the Brand It Corp. website, including its pages, content, forms, AI-powered or live chat, features, and related services (collectively, the "Site"). The Site is operated by Brand It Corp. ("Brand It Corp.," "we," "us," or "our"). Portions of the Site may present or stylize our brand as "BRANDIT"; those references identify Brand It Corp. for purposes of these Terms.
Please read these Terms carefully. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site. Nothing in these Terms limits any right or remedy that cannot lawfully be limited or waived.
1. Business identity
Brand It Corp. is the operator responsible for this Site. The stylized term BRANDIT is used as a presentation of Brand It Corp. and does not identify a separate operator. Unless we expressly state otherwise, Brand It Corp. is not affiliated with, sponsored by, or endorsed by any other business using Brand It, Brandit, BRANDiT, BRANDIT, or a similar name.
2. Eligibility and authority
You may use the Site only if you have reached the age of majority where you live and have legal capacity to agree to these Terms. If you use the Site for a company, organization, employer, or other entity, you represent that you have authority to act for that entity and to bind it to these Terms.
3. About the Site
The Site provides general information about custom apparel, branded merchandise, printing, decoration, design support, fulfilment, and related services. Site content is provided for convenience and may change without notice. Images, mockups, colours, garment descriptions, product availability, timelines, and examples are illustrative and may not reflect final production results or current supplier inventory.
The Site is not currently an online store and does not itself complete a sale. Unless a separate written agreement expressly states otherwise, Site content is not a binding offer, guarantee, warranty, or promise of price, availability, lead time, or result.
4. Quote requests and project agreements
You may use the Site to submit an inquiry or request a quote. A form submission, chatbot response, or reply from Brand It Corp. does not create a binding order or require either party to proceed.
A project becomes binding only when the parties accept a separate written quote, order confirmation, statement of work, or other project agreement and any required deposit or payment condition is satisfied. That project agreement should address the final scope, specifications, pricing, taxes, artwork, proofs, production, substitutions, delivery, payment, cancellation, returns, warranties, and other commercial terms.
If these Terms conflict with an accepted project agreement, the project agreement controls for that project. Changes requested after acceptance may change pricing, availability, and timelines and require written approval.
5. AI-powered and live chat
The Site may include a Wix-provided chat feature that uses artificial intelligence to answer common questions and may permit a Brand It Corp. team member to review, join, or continue the conversation. The chat experience may distinguish AI-generated replies from human replies; if you are unsure, contact us directly for human confirmation. Chat messages may be stored in Wix Inbox and reviewed by Brand It Corp. for support, follow-up, security, quality, and improvement purposes, as described in our Privacy Policy.
AI-generated responses may be incomplete, outdated, or inaccurate. Chat is provided for general information and preliminary assistance only. No chatbot or chat response constitutes or changes a quote, order, proof approval, contract, warranty, price, tax amount, product availability, production schedule, delivery commitment, or other binding promise. Confirm all project details directly with an authorized Brand It Corp. representative in a separate written quote or project agreement.
Do not use chat to submit payment-card details, passwords, government identifiers, health information, confidential third-party information, or other sensitive information that is not reasonably necessary. You must not attempt to manipulate, reverse engineer, disrupt, or misuse the chatbot, obtain unauthorized information, or prompt it to generate unlawful, infringing, deceptive, abusive, or harmful content.
6. Your information and submissions
You agree that information you provide through the Site is accurate, current, and complete. Do not submit sensitive personal information, payment-card information, passwords, health information, government identifiers, or confidential material that is not reasonably required for your inquiry. If a project requires confidential information, contact us to arrange an appropriate process before submitting it.
Our collection and handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
7. Artwork, logos, and other customer content
You retain ownership of artwork, logos, photographs, text, trademarks, and other content you submit ("Customer Content"). You grant Brand It Corp. and its service providers a non-exclusive, worldwide, royalty-free licence to host, copy, reproduce, adapt for production, transmit, and otherwise use Customer Content only as reasonably necessary to evaluate your request, prepare a quote or proof, perform an accepted project, maintain related records, and meet legal obligations.
You represent and warrant that you own or have all permissions required to submit and authorize use of Customer Content, and that our authorized use will not infringe or violate another person’s intellectual-property, privacy, publicity, contractual, or other rights. We may refuse content or a project that we reasonably believe is unlawful, harmful, misleading, infringing, or inconsistent with our policies.
8. Proofs, specifications, and production differences
Where a project includes a proof, mockup, sample, or specification approval, you are responsible for carefully reviewing spelling, numbers, names, colours, placement, sizing, quantities, garment or product selection, and other details before approval. Production may begin after approval, and corrections requested afterward may cause additional costs or delays.
Screen displays, photographs, supplier images, mockups, and samples may differ from final products. Reasonable variations may occur in colour, shade, texture, size, placement, print or embroidery registration, and manufacturer specifications. Any project-specific quality standards, tolerances, remedies, or warranties must be stated in the accepted project agreement.
9. Intellectual property in the Site
The Site and its original content, design, layout, graphics, text, photographs, videos, software, and other materials are owned by or licensed to Brand It Corp. and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Site for your internal, lawful evaluation of our services and communication with us.
Except as permitted by law or with our prior written consent, you may not copy, reproduce, republish, distribute, sell, license, modify, create derivative works from, publicly display, or commercially exploit Site content. No licence to any Brand It Corp., BRANDIT, or third-party trademark is granted by implication.
10. Acceptable use
You must not:
use the Site for an unlawful, fraudulent, abusive, infringing, deceptive, or harmful purpose;
upload malware, malicious code, or content designed to disrupt, damage, intercept, or gain unauthorized access to systems or data;
attempt to bypass security, access restrictions, rate limits, or privacy controls;
scrape, crawl, harvest, index, or use automated tools to extract Site content or personal information except as permitted by law and our written instructions;
impersonate another person or misrepresent your identity, authority, affiliation, or project;
interfere with Site operation or place an unreasonable load on the Site; or
help another person do any of the above.
11. Third-party brands, products, and links
The Site may display customer, supplier, manufacturer, or other third-party names, logos, products, catalogues, or trademarks. They remain the property of their respective owners. Their appearance does not necessarily imply endorsement, sponsorship, partnership, or availability, and Brand It Corp. does not claim ownership of third-party marks.
The Site may link to third-party websites or services. We do not control and are not responsible for their availability, content, terms, privacy, security, products, or services. Your use of a third-party service is at your own risk and subject to that party’s terms.
12. Site availability and changes
We may modify, suspend, restrict, or discontinue any part of the Site at any time, with or without notice. We do not promise that the Site will always be available, uninterrupted, secure, current, complete, or error-free. We may correct errors, remove content, or change information without liability.
13. Disclaimers
To the maximum extent permitted by law, the Site and its content are provided "as is" and "as available," without representations, warranties, or conditions of any kind, whether express, implied, statutory, or collateral, including warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, or that the Site will meet your requirements.
Site examples, portfolios, testimonials, case studies, and featured work describe particular projects or experiences and do not guarantee that you will receive the same result.
14. Limitation of liability
To the maximum extent permitted by law, Brand It Corp. and its owners, directors, officers, employees, contractors, agents, affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, opportunity, goodwill, use, or data, arising from or related to the Site, chatbot, or these Terms, even if advised that such loss is possible.
To the maximum extent permitted by law, the total aggregate liability of Brand It Corp. and the persons listed above for claims arising solely from your use of the Site, chatbot, or these Terms will not exceed CAD $100. This limitation does not apply to liability under an accepted project agreement, which is governed by that agreement, or to liability that cannot lawfully be limited.
15. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Brand It Corp. and its owners, directors, officers, employees, contractors, agents, affiliates, suppliers, and licensors from claims, losses, liabilities, damages, judgments, costs, and reasonable legal fees arising from: (a) your breach of these Terms; (b) your misuse of the Site or chatbot; (c) Customer Content or information you submit; or (d) your infringement or violation of another person’s rights. We may control the defence and settlement of a claim for which you owe indemnity, and you agree to reasonably cooperate.
16. Suspension and termination
We may suspend or terminate your access to the Site if we reasonably believe you have breached these Terms, created a security or legal risk, or misused the Site. Provisions that by their nature should survive termination—including intellectual property, disclaimers, liability limits, indemnity, governing law, and general terms—will continue to apply.
17. Future accounts, portals, and online sales
If Brand It Corp. later adds customer accounts, employee portals, online checkout, subscriptions, payment processing, or other transactional features, supplemental or replacement terms may apply. You may be required to affirmatively accept those terms before using the new feature. These Terms do not establish the commercial rules for features that are not currently offered.
18. Governing law and disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. Subject to any non-waivable consumer right or other mandatory law, you and Brand It Corp. submit to the exclusive jurisdiction of the courts of Ontario for disputes arising from the Site or these Terms.
19. General terms
These Terms and the Privacy Policy are the entire agreement between you and Brand It Corp. regarding use of the Site. They do not replace an accepted project agreement. If a provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with our business or assets. Headings are for convenience only.
20. Changes to these Terms
We may update these Terms from time to time. We will post the updated version on the Site and change the effective date. Changes apply prospectively from the posted effective date. Your continued use of the Site after that date means you accept the updated Terms.
21. Contact us
Questions about the Site or these Terms may be directed to:
Brand It Corp.
Email: kaitlynn@branditco.ca
Mailing address: 364496 McBeth Rd. Salford ON N0J 1W0
Telephone: 226-232-4316
